How To Start an Online Business In Kenya In 2024


Are you holding off your dream to start an online business? With the increase in connectivity, people are now moving to shopping and selling in e-commerce platforms. Statistics from Business daily shows that 13 percent of Kenyans buy and sell products online. With e-commerce platforms such as Jumia and Killmall, you can register your business by creating your business profile on their platform. You might be thinking, why should I start an online business when I can set up a physical store and sell my products? In this article, you will discover the reasons for starting an online business, including how you can register it and the steps of setting up the business.

What Is An Online Business?

An online business is a type of enterprise where you do not require physical interaction with customers to make sales. Online businesses can sell physical goods, informational products like e-books and services such as graphic design and web development – all entirely through digital channels. Customers pay for the goods and services using the payment methods available on the platform.

The key distinguishing factor of an online business is its ability to operate without the need for a physical storefront or face-to-face interactions. All transactions and delivery of products/services happen through the internet and online platforms.

Why Start An Online Business?

The e-commerce landscape is growing rapidly thanks to technological advancements. Consumers are increasingly finding it convenient to order products and services from the comfort of their homes. Starting an online business is relatively inexpensive, as you don't need to rent a physical storefront. All you have to do is identify a product you are familiar with and advertise it on your registered online business website or an e commerce platform like Amazon. To minimize risk, you can even visit a physical store, take a photo of the product, and then market it online. Once you secure a customer, you can then purchase the item at a lower price and deliver it.

By selling products online, you can access a much larger customer base, as a growing number of people are opting to shop digitally. Research shows that global online sales are likely to surpass $7 trillion. Once you establish a wide online customer base, you have the potential to generate substantial revenue. If you've been hesitant about starting an online business, the time is now. The opportunities are abundant, and the barriers to entry are lower than ever before.

With that in mind, let's explore the 9 steps you need to follow when start an online business in Kenya.

Steps to Start An Online Business In Kenya

1.   Select Your Preferred Product

Choosing a product you are knowledgeable on is important when coming up with the product you would like to sell. Whether you will be offering a service or a good, ensure that you do proper research so that you understand what it takes to sell the product or service. Statistics show that most categories of products sold online include electronics accessories, fashion and beauty products, home and kitchen appliances.

2.   Choose a Domain Name or Business Registration Name

If you are planning to sell the products or services using your own website, you must select a domain name. To register your domain, you have to choose a hosting site such as Namecheap, Bluehost or any other convenient domain. Registering your domain name helps you identify as a taxpayer of a certain country.

3.   Select an E-commerce Platform

If you do not want to set up your own website, you may choose an online marketplace. You sell you product on marketplaces such as Amazon, Jumia and e-bay, depending on your location.

4.   Brand Your Business

With the domain and business name in place, you can decide on a unique logo which will differentiate you from other online businesses selling a similar product. You can consider hiring a graphic designer to design the logo for you.

5.   Build Your Website

For you to have a professional website, you can decide to hire an expert to build your website.

6.   Identify Your Supplier

Find a supplier who offers genuine products and on time. You do not want to deal with with suppliers whose products are of poor quality or those that deliver products late. This will lead to a clash with your consumers and you are likely to get bad ratings which will affect your business.

7.   Arrange For Deliveries

Your customers will mostly want you to deliver the products at their doorstep. Depending on the location of the customer, you can offer free deliveries or charge according to the distance the rider will cover.

8.   Set Up Payment Modes

You will have to se-up payment methods that are workable with you. For starters, you can deal with pay-on-delivery as it is easier to earn the trust of your customers. Your customers can make payments through m-pesa or even credit cards.

9.   Market Your Website and Products

Since there are no walk-ins  in online business, you have to let the world know that you sell the product on social media. You can advertise your products on Facebook, Instagram and even Whats app. This helps reach as many customers as possible.

Finally,

Starting an online business is a good idea especially when you want to try your skills in the business world. E-commerce does not require a lot of capital and definitely has other advantages such as a wide customer base. You have been dreaming of starting that business, consider online business an option!

 

 

 

 

Comments